This Privacy Statement explains our practices, including your choices, regarding the collection, use, and disclosure of certain information, including your personal information in connection with the Standalone Stream service.
If you have general questions about your account or how to contact customer service for assistance, please visit our online help center https://standalonefilmfest.com/standalone-stream-help . For questions specifically about this Privacy Statement, or our use of your personal information, cookies or similar technologies, please contact our Data Protection Officer/Privacy Office by email at firstname.lastname@example.org .
The data controller of your personal information is the Standalone Film Festival & Awards. Please note that if you contact us to assist you, for your safety and ours we may need to authenticate your identity before fulfilling your request.
We receive and store information about you such as the Information you provide to us:
We collect the information you provide to us which includes: your name, email address, payment method(s), telephone number, and other identifiers you might use (such as an in-game name). We collect this information in a number of ways, including when you enter it while using our service, interact with our customer service, or participate in surveys or marketing promotions; information when you choose to provide ratings, taste preferences, account settings (including preferences set in the "Account" section of our website), or otherwise provide information to us through our service or elsewhere.
We disclose your information for certain purposes and to third parties, as described below: The Standalone Stream family of companies: We share your information among the Standalone family of companies as needed for providing you with access to our services; providing customer support; making decisions about service improvements; content development; and for other purposes described in the Use of Information section of this Privacy Statement.
Service Providers: We use other companies, agents or contractors ("Service Providers") to perform services on our behalf or to assist us with the provision of services to you. For example, we engage Service Providers to provide marketing, advertising, communications, security, infrastructure, and IT services, to customize, personalize and optimize our service, to process credit card transactions or other payment methods, to provide bank account or balance information, to provide customer service, to analyze and enhance data (including data about users' interactions with our service), and to process and administer consumer surveys. In the course of providing such services, these Service Providers may have access to your personal or other information. We do not authorize them to use or disclose your personal information except in connection with providing their services (which includes maintaining and improving their services).
“Remember me” function: For ease of access to your account, you can use the "Remember me on this device" function when you log in to the website. This function uses technology that enables us to provide direct account access and to help administer the Standalone Stream service without requiring reentry of any password or other user identification when your browser revisits the service.
Giving others access to your account: If you share or otherwise allow others to have access to your account, they will be able to see shows you have watched, ratings, account information (including your email address or other information in the "Account" area of our website), and game-related information (such as your in-game name and saved game progress). This remains true even if you use our profiles feature. You might have the option to use seamless account login through the Standalone Stream mobile app, which enables login to the Standalone Stream app on smart TVs, set-top boxes, and other streaming media devices on the Wi-Fi network to which you are connected. If you use that feature, those devices will remain signed in to your account unless you later log out of those devices.
Profiles: Profiles allow users to have a distinct, personalized Standalone Stream experience, built around the movies and shows of interest to them, as well as separate watch histories. Please note that profiles are available to everyone who uses your Standalone Stream account so that anyone with access to your Standalone Stream account can navigate to and use, edit or delete profiles. You should explain this to others with access to your account, and if you do not wish them to use or change your profile, be sure to let them know. Profile users may be offered the opportunity to add an email address, phone number, or other information to the profile and will be provided with notice of collection and use at the time such information is requested (the Profile Privacy Notice applies. We have various parental controls available, you can learn more by reading our Help article.
Removing device access to your Standalone Stream account: To remove access to your Standalone Stream account from your devices, visit the "Account" section of our website, choose "Sign out of all devices," and follow the instructions to deactivate your devices (note, deactivation may not occur immediately). Where possible, users of public or shared devices should log out at the completion of each visit. If you sell or return a computer or Standalone Stream ready device, you should log out and deactivate the device before doing so. If you do not maintain the security of your password or device, or fail to log out or deactivate your device, subsequent users may be able to access your account, including your personal information.
Email and Text Messages. If you no longer want to receive certain communications from us via email or text message, simply access the "Communications Settings" option in the "Account" section of our website and uncheck those items to unsubscribe. Alternatively, click the "unsubscribe" link in the email or reply STOP (or as otherwise instructed) to the text message. Please note that you cannot unsubscribe from service-related correspondence from us, such as messages relating to your account transactions.
Push Notifications. You can choose to receive mobile push notifications from Standalone Stream. On some device operating systems, you will be automatically enrolled in the notifications. If you subsequently decide you no longer wish to receive these notifications, you can use your mobile device's settings functionality to turn them off. We also offer push notifications on certain web browsers. If you agree to receive those notifications and subsequently decide you no longer wish to receive these notifications, you can use your browser’s settings to turn them off.
WhatsApp. If you have enabled WhatsApp messages in connection with your Standalone Stream account or profile and no longer wish to receive them, you can use your WhatsApp app settings to block them.
Interest-Based Ads. Interest-based ads are online ads that are tailored to your likely interests based on your use of various apps and websites across the Internet. If you are using a browser, then cookies and web beacons can be used to collect information to help determine your likely interests. If you are using a mobile device, tablet, or streaming media device that includes a resettable device identifier, then that identifier can be used to help determine your likely interests. For your choices about interest-based ads from Standalone Stream, please see the "Cookies and Internet Advertising" section (below).
Matched Identifier Communications. Some third-party sites and apps allow us to reach our users with online promotions about our titles and services by sending a privacy-protective identifier to the third party. A privacy-protective identifier means we convert the original information (such as an email address or phone number) into a value to keep the original information from being revealed. The third party compares the privacy-protective identifier to identifiers in its database and there will be a match only if you have used the same identifier (such as an email address) with Standalone Stream and the third party. If there is a match, Standalone Stream can then choose whether or not to send a given promotional communication to you on that third-party site or app, and can optimize and better measure the effectiveness of online advertising. You can opt out of the “Marketing Communications” section of the “Account” section of our website.
Your Information and Rights
You can request access to your personal information, or correct or update the out-of-date or inaccurate personal information we hold about you. You may also request that we delete the personal information that we hold about you. When you visit the "Account" portion of our website, where you have the ability to access and update a broad range of information about your account, including your contact information, your Standalone Stream payment information, and various related information about your account (such as the content you have viewed and rated). You must be signed in to access the "Account" section. If you are the account owner, download a copy of your personal information (you must be signed in to access the "Account" section), and follow the instructions. For other requests, or if you have a question regarding our privacy practices, please contact our Data Protection Officer/Privacy Office at email@example.com | firstname.lastname@example.org. For more information about how to access your information, including our verification process, For information about deletion, removal, and retention of information, we respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. Please also see the "Your Choices" section of this Privacy Statement for additional choices regarding your information. We may reject requests that are unreasonable or not required by law, including those that would be extremely impractical, could require disproportionate technical effort, or could expose us to operational risks such as free trial fraud. We may retain information as required or permitted by applicable laws and regulations, including to honor your choices, for our billing or records purposes and to fulfill the purposes described in this Privacy Statement. We take reasonable measures to destroy or de-identify personal information in a secure manner when it is no longer required.
We use reasonable administrative, logical, physical, and managerial measures to safeguard your personal information against loss, theft, and unauthorized access, use, and modification. These measures are designed to provide a level of security appropriate to the risks of processing your personal information.
Other Websites, Platforms, and Applications
You must be at least 18 years of age or older to subscribe to the Standalone Stream service. Minors may only use the service with the involvement, supervision, and approval of a parent or legal guardian.
Changes to This Privacy Statement
We will update this Privacy Statement from time to time in response to changing legal, regulatory, or operational requirements. We will provide notice of any such changes (including when they will take effect) in accordance with the law. Your continued use of the Standalone Stream service after any such updates take effect will constitute acknowledgment and (as applicable) acceptance of those changes. If you do not wish to acknowledge or accept any updates to this Privacy Statement, you may cancel your use of the Standalone Stream service. To see when this Privacy Statement was last updated, please see the "Last Updated" section below.
Cookies and Internet Advertising
Why does Standalone Stream use these technologies?
In connection with our use of these technologies, some of the websites and apps where we advertise, as well as advertising technology companies that we use to purchase, deliver, optimize, and/or measure our advertisements (collectively “Advertising Partners”), may receive limited information from us as part of our campaign targeting, measurement, and optimization (e.g., steps completed in sign-up and site visit or app open/install information). Common uses of this type of information are to judge the effectiveness of and optimize ad campaigns, by allowing Advertising Partners to see when someone who saw an ad later signed up for our service. Another common use is to make sure we do not serve ads trying to get individuals to sign up for the Standalone Stream service if they are already a Standalone Stream user. Standalone Stream uses contractual and technical measures designed to prevent Advertising Partners from accessing information regarding specific title selections you make, URLs you land on or shows you have watched on our service. We do not share information about title selections or the shows you have watched on our service.
How can I exercise choice regarding these technologies?
To exercise choice regarding cookies
For more information about cookies set through our website, as well as other types of online tracking (including the collection of information by third parties about your online activities over time and across third-party websites or online services for online interest-based advertising). At this time, we do not respond to web browser "do not track" signals.
To exercise choice regarding resettable device identifiers
To opt-out of interest-based ads from Standalone Stream in connection with a resettable device identifier on a mobile device, tablet, or streaming media devices, please configure the appropriate setting on your device (usually found under "privacy" or "ads" in your device's settings). You may still see Standalone Stream ads on your device, but they will not be tailored to your likely interests.
To exercise choice regarding other technologies
There are a number of ways to exercise choice regarding technologies that are similar to cookies, such as browser storage and plugins (e.g., HTML5, IndexedDB, and WebSQL). For example, many popular browsers provide the ability to clear browser storage, commonly in the settings or preferences area; see your browser's help function or support area to learn more. Other technologies, such as Silverlight storage, may be cleared from within the application. To see the prior version of this document, please go to https://standalonefilmfest.com/standalone-stream-help
Lumiére Standalone Film Festival & Awards
710 East Commercial street, Los Angeles, CA 90012 | 427, Mohid Heights, RTO Road, Off Four Bungalow, Andheri (W) Mumbai-400053
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